Myriad Genetics, Inc.

  • Service Engineer

    Posted Date 2 months ago(10/5/2018 11:55 AM)
    Job ID
    Myriad Women's Health
  • Overview

    The Service Engineering team at Myriad Women's Health is where the clinical lab, software engineering, troubleshooting, and advanced robotics all come together to make something truly unique. They are tasked with designing and maintaining the most advanced clinical diagnostics laboratory platform in the world. As an Service Engineer, you will be be responsible for keeping the platform in peak condition as it continues to expand in capabilities and capacity to meet the demands of the genomics revolution.


    • Accountable for the troubleshooting and root cause investigation to service and repair integrated robotic work cells in our NGS genomics CLIA laboratory 
    • Provide the highest quality of service and support to our regulated clinical laboratory
    • Collaborate with multidisciplinary teams to develop our next generation instrumentation, new platform migrations, and next generation scripts to expand our ever growing CLIA laboratory
    • Completion of a training program to enable you to support highly sophisticated equipment  
    • Develop, optimize and troubleshoot liquid handling processes on multiple instrument platforms (Tecan/Bravo/Beckman)
    • Interface with CLIA lab personnel providing the highest level of professional service and support
    • Responsible for maintenance and calibration tasks to keep our robotics and instrumentation running at peak performance
    • Create, maintain, and review various SOP documentation for training and support
    • Continuously optimize processes to increase both quality and efficiency
    • Maintain and develop the most advanced laboratory technology in molecular diagnostics in the bay area


    • B.S. in Engineering / Science or equivalent independent experience servicing and repairing complex laboratory instrumentation 
    • 2+ years of experience working in a related field is preferred
    • Hardware and scientific instrument experience including the following:
    • Proven hands on involvement with manual mechanical / electrical / software tasks
    • Instrument problem solving / troubleshooting / root cause analysis
    • Experience with liquid handlers (tecan/beckman/bravo preferred), plate readers, DNA sequencers, thermocyclers, robotic arms
    • Scientific instrumentation software experience a must
    • Familiar with computer networking, can quickly become an advanced user of new software and coding (Python, Unix, OSX, Windows)
    • Software troubleshooting experience is a plus
    • Small project manufacturing experience is a plus (Mechanical assemblies, PCB mounting, working with CAD)
    • Independently driven, able to prioritize multiple tasks, organized and a critical thinker
    • Experiencing working within the regulations of a CLIA laboratory is a plus

    About Our Company

    Myriad Women’s Health, is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics.  Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs.  Myriad is focused on three strategic imperatives:  maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets.  For more information on how Myriad is making a difference, please visit the Company's website:
    Myriad is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran.
    Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. We believe that diversity lends a regional, national, and global advantage to the clients we serve. Our workforce consists of dynamic individuals, with a range of backgrounds, talents, and skills.


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