Myriad Genetics, Inc.

Manager Strategic Accounts

US-CA-South San Francisco
2 weeks ago
Job ID


The Manager of Strategic Accounts will lead a team comprised of Strategic Account Managers (SAMs) that represent Crescendo Bioscience in promoting Practice Integration (PI) and diagnostics to both academic and community-based rheumatologists, as well as practice administrators and key staff members in targeted accounts.  Reporting to the National Sales Director, the Manager of Strategic Accounts will lead the implementation of the strategic plan, as well as the dynamic SAM team, with the goal to increase both revenue and volume of Crescendo products.


A successful management candidate is expected to:



  • Achieve quarterly and annual sales goals and revenue assigned to the program with an understanding of market conditions and sales opportunities
  • Maintain, coach and expand a SAM team
    • Coach SAMs in regards to enhanced selling skills related to Practice Integration, business opportunities and effective resource utilization
    • Recruit, retain and motivate SAMs
    • Play an active role in personal development, success, and performance of SAMs within their defined geography
    • Clear knowledge of company products and Practice Integration
  • Build and leverage strong relationships with key Practice Integration opinion leaders and other key personnel (practice administrators)
  • Collaborate with Regional Sales Managers, Clinical Rheumatology Liaisons, Regional Practice Integration Experts, and National Sales Director to target, plan and drive test utilization within large health care practices or facilities at the clinical and operations level, to achieve improved patient outcomes (25% of time is spent with targeted accounts)
  • Utilize Quality Improvement and Quality Assurance expertise that includes analysis and solutions to make efficient, objective disease assessment standard of care with healthcare providers. Including but not limited to LEAN methodology.  Coach SAMs to drive consistent, reliable and dependable processes to support physician behavior and improve patient care of RA patients
  • Provide data analysis and collection of metrics to track KPIs of Practice Integration account
  • Communicate and collect best practices and methods to build training program for SAM team and share with sales team
  • Administrative Responsibilities:  Manage expenses and ensure adherence to and timely application of all company policies including travel and expense; business and strategic planning


Key Attributes:

  • Leadership: model personal and professional values, align goals with corporate strategy, develop effective relationships, build team synergy within and across all commercialization teams, maintain a strong connection/presence with the sales force and market place
  • Innovation:  lead strategy sessions for SAM team that identify opportunities and bring innovative solutions
  • Teamwork: be a strong team player as part of the management team; find common ground, provide solutions and look for resources (people, funding, material, support) to get things done
  • Collaboration: work closely with other cross-functional teams (sales, marketing, medical, lab, Customer Service, Myriad, etc.) to develop new ways to work with cross-disciplinary stakeholders


  • S. degree required, MBA preferred along with Six Sigma or Lean Healthcare Certifications; previous experience as a Strategic Account Manager will be considered
  • Proven track record of success in sales and demonstrated examples of leadership or management
    • Coaching, developing, and motivating experienced sales professionals
    • Personal development and performance management
    • Budget management
  • Strong strategic skills and an extensive knowledge of healthcare delivery systems
  • Problem solving skills with innovative solutions
  • Ability to collaborate on projects with other team members
  • Ability to multi-task in a fast-paced environment
  • Excellent communication, presentation and interpersonal skills are required
  • Must be able to travel 70% of the time
  • Must be authorized to work in the United States on a full-time basis

About Myriad

Crescendo Bioscience, Inc., a wholly-owned subsidiary of Myriad Genetics, Inc., enables more effective management of autoimmune and inflammatory diseases by providing quantitative, objective molecular tests and disease information services to rheumatologists and patients. Crescendo is currently focused on rheumatoid arthritis (RA), a debilitating, chronic disease affecting over 1.5 million people in the United States and more than 2 million in Europe. Crescendo's products for RA are Vectra® DA and MyRA®. Vectra DA, the first and only multi-biomarker blood test validated to measure RA disease activity, integrates the concentrations of 12 serum proteins associated with RA disease activity into a single objective score to help physicians make more informed treatment decisions. MyRA, a free mobile app for people living with RA, is designed to empower patients to regularly track multiple aspects of their RA and easily share the information with their physician.


Crescendo Bioscience is an EEO/AAP employer and we do not discriminate on the basis of race, religion, color, creed, national origin or ancestry, sex, sexual orientation, gender, gender identity, gender expression, age, physical or mental disability, medical condition, genetic information, pregnancy, marital status, registered domestic partnership status, military or Veteran status, or any other basis protected by applicable federal, state, or local law. At Crescendo, we affirm the right of every person to participate in all aspects of employment without regard to race, color, religion, sex, national origin, age, disability, or other protected classification. Crescendo is an equal employment opportunity employer of individuals with disabilities and protected veterans. Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. We believe that diversity lends a regional, national, and global advantage to the clients we serve. Our workforce consists of dynamic individuals, with a range of backgrounds, talents, and skills.


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